Cyber experts are urging both individuals and businesses across Gedling borough to follow protection advice immediately following the recent ransomware attack on the NHS.

Ransomware is a form of malicious software (Malware) that enables cyber criminals to remotely lock down files on your computer or mobile device. Criminals will use ransomware to extort money from you (a ransom), before they restore access to your files.

There are many ways that ransomware can infect your device, whether it be a link to a malicious website in an unsolicited email, or through a security vulnerability in a piece of software you use.

The National Fraud Intelligence Bureau has now issued an alert urging both individuals and businesses to follow the below protection advice immediately.

Key Protect messages for businesses to protect themselves from ransomware:

• Install system and application updates on all devices as soon as they become available.
• Install anti-virus software on all devices and keep it updated.
• Create regular backups of your important files to a device that isn’t left connected to your network as any malware infection could spread to that too.

Key Protect advice for individuals:

• Install system and application updates on all devices as soon as they become available.
• Install anti-virus software on all devices and keep it updated.
• Create regular backups of your important files to a device (such as an external hard drive or memory stick) that isn’t left connected to your computer as any malware infection could spread to that too.
• Only install apps from official app stores, such as Google’s Play Store, or Apple’s App Store as they offer better levels of protection than some 3rd party  stores. Jailbreaking, rooting, or disabling any of the default security features of your device will make it more susceptible to malware infections.

Phishing/smishing
Fraudsters may exploit this high profile incident and use it as part of phishing/smishing campaigns. We urge people to be cautious if they receive any unsolicited communications from the NHS. The protect advice for that is the following:

• An email address can be spoofed. Don’t open attachments or click on the links within any unsolicited emails you receive, and never respond to emails that ask for your personal or financial details.
• The sender’s name and number in a text message can be spoofed, so even if the message appears to be from an organisation you know of, you should still exercise caution, particularly if the texts are asking you to click on a link or call a number.

Don’t disclose your personal or financial details during a cold call, and remember that the police and banks will never ring you and ask you to verify your PIN, withdraw your cash, or transfer your money to another “safe” account.