A surgery in Carlton has been placed in special measures after inspectors found the quality of care to be ‘inadequate overall’.
Inspectors from the Care Quality Commission rated the Willows Medical Centre practice as “inadequate for being safe, effective, responsive and well-led”, and said it “requires improvement for being caring” following an inspection in June 2016.
The inspection was carried out following serious concerns highlighted to the commission.
The Willows Medical Centre provides primary medical services to approximately 3,600 patients in Carlton, Gedling Village and Mapperley in Nottinghamshire.
The report found that patients were at risk of harm because systems and processes were not in place to keep them safe. It also claimed the practice was employing a healthcare assistant to undertake tasks normally carried out by a doctor.
READ MORE: Notts North & East CCG ‘shocked’ by findings in report on Willows Medical Centre
It said there was no evidence to demonstrate the healthcare assistant had the adequate training and were competent to undertake a number of the tasks allocated to them.
This member of staff was undertaking examinations, assessments and diagnoses of patients in spite of not being a registered or regulated healthcare professional in this country.
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