East Midlands Railway (EMR) is to install three ‘Smart Kiosks’ at stations across Gedling borough, which it says will make it simpler and easier for its customers to buy the cheapest fares.
The new machines, will allow customers to buy advance and walk-up tickets as a printed barcode instead of the old-fashioned orange paper tickets.
The self-serve machines issue traditional walk-up fares to customers whilst offering a full range of national Railcard and local discounts.
The new kiosks will also allow the sale of Advance Purchase fares for those customers who are not travelling immediately.
The machines are built to utilise Smart Ticketing functionality too – allowing customers to purchase a ticket and collect them from the machine.
The rail firm said customers can also easily keep up-to-date by using the kiosk’s full timetable enquiry software which provides information on their next train and any difference in cost between their chosen train and any in the next 90 minutes.
Later this year, the Smart Kiosks will also be upgraded to allow purchased tickets to be applied directly to a Smartcard and some Season Ticket products.
Simon Pready, commerical director at East Midlands Railway, said: “We want to offer customers as much flexibility as possible when purchasing tickets and that’s why the introduction of these new Smart Kiosks is great news.
“As well as other features, they offer customers a full range of eTickets and the same fare offers that they would otherwise access online. We hope our regional customers enjoy the benefits of using them when they are introduced across our regional network in the next few months.”
