An Arnold bank is due to close temporarily in the autumn so it can be turned into a ‘digital service’ branch.
HSBC has announced that ‘significant changes’ to banking operations will be made at the Front Street bank during the closure.
The Arnold branch will temporarily close around 6th September 2021, whilst the transformation work is completed.
The bank say the exact date will be advertised in-branch with at least four weeks’ notice.
When it re-opens the bank will have no counters. Self-service machines will have been installed for cash and cheque transactions.
Cashiers will still be on hand in the branch to help customers use these machines and to assist with digital services.
The firm revealed in January that it would be establishing four new branch formats “in response to changing customer behaviours”. It said it was making changes to its branch network in an effort to ensure it is “sustainable and fit for the future”.
The nearest HSBC branch with a counter service will now be in Nottingham city centre.
The bank closed down its branch in Netherfield back in 2015 and it was later transformed into a coffee shop.
I have no problem with this banking format but the major annoyance is with the hours these branches are open. I work Monday to Friday and some Saturdays. Getting cash is usually fine because there are ATMs everywhere but trying to pay money in to your account is really difficult when you can’t get to the counter and the paying in machines are only inside during open hours.
It’s be great to see at least one of the paying in machines in the wall outside.
We’ll be withdrawing all our money then…
I think it’s shit it’s all about the tax man and getting rid of money
been with HSBC for forty years but they don’t care so I’m off elsewhere
Disgraceful. Clearly, HSBC not interested in customer service but reducing staff and bigger profits.
We need a proper democratically run, nationalised banking sector.
Being forced towards digital currency against the will of the people.
When are they going to realise t
t
hat many seniors like me were taught to use pencil and paper .And what can we do as we are not tecnophobes. Close all our accounts and wait for the next cyber attack and panic starts.