A care home in Stoke Bardolph passed its first official inspection with flying colours.
Rivendell View care home received a CQC (Care Quality Commission) rating of ‘GOOD’ in their first inspection since opening in 2021.
It was rated ‘GOOD’ in all five areas on inspection, which are designed to ensure that care homes are safe, caring, effective, responsive, and well-led.
During the visit, CQC inspectors observed the residents’ experience in the home. They spoke to several residents, their families, and staff members, seeking feedback on the service the care home offers.
In the resulting report from the CQC, Rivendell View was found to have a ‘strong person-centred culture’, and staff were commended for supporting residents to express their views and make decisions around their care and lifestyle.
Inspectors found that Rivendell View’s values ‘ensured people were at the heart of the service’, and that staff were motivated to deliver ‘high-quality care’.
Upon speaking to the care team at Rivendell View, the CQC inspector found the staff to be knowledgeable, skilled and experienced, saying ‘management and staff were motivated to put people at the heart of the service.’
Thrilled with the outcome of the inspection, home manager, Lisa Tungate, said: “I am incredibly proud of my team, and thankful for their hard work and dedication. We have some amazing people living with us, and we feel honoured every day to spend time with our residents.
“Thank you to all the staff, residents, families and community members who have supported Rivendell View since we opened. It’s been great to see the wider Rivendell community growing over the last few months and we are enjoying building relationships with the new school and local businesses. Here’s to a very positive future for us all!
Rivendell View is a purpose-built, luxury residential and dementia care home operated by Ideal Carehomes.
