A new study has found that Nottinghamshire Police are among the forces who answer emergency phone calls the quickest.
Research conducted by accident compensation experts claims.co.uk analysed the latest available data to determine how long police forces take to answer emergency phone calls. The study calculated the weighted average time it took for each constabulary to answer calls over the past year; the forces were then ranked.
Nottinghamshire Police are statistically the sixth quickest force at answering emergency calls.
North Wales Police have the quickest emergency call answer time. Only 845 of the service’s calls over the past year took 60 seconds or longer to answer, a figure that means they are the only police force in the UK where less than 1% of calls take more than a minute’s wait to be answered.
Lincolnshire Police (7.82 seconds) and Cleveland Police (7.85 seconds) are the only other forces who average less than 8 seconds to answer an emergency call.
The Northamptonshire Police (8.31 seconds) are statistically the fourth quickest force at answering emergency calls. They also boast the second-best percentage (1.04%) for calls that took 60 seconds or more to answer.
Avon and Somerset Constabulary were in fifth place with an average of (8.32 seconds)
Bedfordshire Police statistically take the longest amount of time to answer emergency calls (36.10 seconds).
A representative from claims.co.uk commented on the findings: “Thousands of emergency calls are made each year. This research offers a fascinating insight into how quickly every UK police department answers those calls. Even the constabularies with the slowest emergency answer times tend to answer calls as quickly as possible, which only bodes well for the people they promise to serve and protect.”
