Pensioners in Gedling borough are being warned to look out for Winter Fuel Payment text message scams following a surge in activity from opportunistic criminals ahead of next month’s payments.
New data from HMRC shows reports of scam texts more than doubled in the last week of September when compared to the previous week
These scams – which see fraudsters exploit pensioners by posing as government officials processing Winter Fuel Payment applications – had begun to drop off after a peak in June but are now increasing again ahead of payments being made next month.
Winter Fuel Payments are made automatically, and the government will never ask for bank details by text. Anyone who receives a text message inviting them to apply for a payment should not engage with it and instead forward it to 7726.
Work and Pensions Secretary Pat McFadden said: “If you get a text message about Winter Fuel Payments, it’s a scam. They will be made automatically so you do not need to apply.
“These despicable attempts by criminals to target people are on the rise. We are raising awareness to make it harder for fraudsters to succeed.
If you receive a suspicious message about Winter Fuel Payments, don’t engage – forward it to 7726 and delete it immediately.
Independent Age Chief Executive Joanna Elson CBE said: “Scammers are shamefully exploiting the Winter Fuel Payment to target older people living on low incomes. This entitlement is a vital lifeline that helps protect those facing financial hardship during the colder months.
“Our helpline has received calls from older people who have been sent these fraudulent messages. Many of them are already anxious about being able to afford to heat their homes this winter, and these scam texts may wrongly lead them to believe they must take action to receive their payment.
“The key message is clear: you do not need to do anything to receive your Winter Fuel Payment. If you are eligible, it will be paid automatically.
Winter Fuel Payments will automatically be paid into people’s bank accounts with eligible pensioners receiving a letter in October or November saying how much they will receive.
Payments will be made between mid-November and December 2025.
