British Airways has warned customers in Gedling borough to remain vigilant after card payments on its website and app were compromised following a data breach.
The airline say that between 10.58pm on August 21 and 9.45pm on September 5, 2018, hackers stole the personal and financial details of people who booked flights on the ba.com website and the British Airways app.
The data breach was identified, according to BA, when “a third party noticed some unusual activity and informed us about it”.
The airline says that once the theft was identified, ”We immediately acted to close down the issue, and started an investigation as a matter of urgency”.[irp]
BA has informed the police and the Information Commissioner.
The company have said that the issue has now been resolved.
Here is what to do if you think you have been affected.
British Airways have said on a statement on its website that the stolen data did not include travel or passport details.
How to protect yourself…
- Phishing – Attackers may use your personal details to target you with convincing emails, texts and calls. Be suspicious of unsolicited requests for your personal or financial details.
- Financial details – If your financial data was compromised, be vigilant against suspicious activity on your bank accounts. If you notice any unauthorised transactions, notify your bank or card company.
- Passwords – If your password was compromised, perform a password reset on any other online account where you’ve used the same one.
- Report – If you think you have been a victim of fraud or cybercrime, report it to Action Fraud.
