People in Gedling borough are being targeted by fraudsters using a new sophisticated BT Broadband scam.
Readers of Gedling Eye have contacted us after receiving automated messages to their landlines warning their broadband security has been compromised.
The call claims the victim’s internet was going to be disconnected as people were hacking into accounts in the area, asking that they dial 9 to resolve the issue.
BT have urged people in the area not to fall for the scam and added they would “never call to tell you your broadband has been hacked”.
One reader, Lucy Reynolds, from Carlton, told us: “It was frightening. I was tempted to press ‘9’, but then thought to give my brother who works in IT a call first.
“He told me this had been doing the rounds and pointed me towards the BT website where they warn against falling for this.”
On their website, BT advise: “Fraudsters are known to make calls claiming to work for BT, when it’s actually a scam.
“They may ask you for personal information, want access to your computer and in some cases, ask for your bank details. Don’t be fooled, this is fraud.”
A spokesman for the company added: “Fraudsters use various methods to obtain your personal or financial details with the ultimate aim of stealing from you. This can include trying to use your BT bill and account number.”
For details on the scams visit www.bt.com/scams