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Sunday, December 5, 2021

Tesco introduces permanent quiet hours at its Carlton store to make shopping ‘less overwhelming’

Every Wednesday and Saturday between the hours of 9am and 10am Tesco will be dimming its lights and lowering checkouts noise.

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Tesco has introduced permanent quiet hours at its store in Carlton in order to improve accessibility for some of its customers.

Every Wednesday and Saturday between the hours of 9am and 10am Tesco will be dimming its lights and lowering checkouts noise.

In a statement the supermarket said: “Tesco is a place where everyone’s welcome, but we understand that our stores –  with the loud noises, bright lights or strong smells, and volume of people – can be stressful for some of our customers.

“People can feel, see and experience the world differently, and for our customers with Autism, the shopping experience may sometimes feel a bit overwhelming.

“A calmer environment can also be better for our elderly customers, ones shopping with young children, or our customers who may be struggling with mental health.”

In the future Tesco wall also look to reduce the noise of self-service tills and Scan As You Shop devices.

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2 COMMENTS

  1. Less stressful? Start with getting rid of buffoons that stand in middle of isles gas bagging. Kids stood up in trolleys after treading in god knows what outside. Your shoppers buying ready cooked chicken pieces, sitting on the benches outside and throwing the bones under the bench for my dogs to choke on. Get rid of the one way entrance system that forces you to walk on the road in front of traffic…great move that one. Idiots in cars that drive the wrong way in the one way system. That’s a starter.

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