Fourteen complaints were made to the Local Government and Social Care Ombudsman about Gedling Borough Council between April 1, 2018 and March 31, 2019, a new report has revealed.
Of those complaints made, none were upheld against the local authority
In 2018-19, 284 complaints were received about the nine councils covering the county. Of these, 41 were upheld, meaning the council was at fault, new data shows.
Two councils received far more complaints than the others – Conservative-led Nottinghamshire County Council and Labour-run Nottingham City Council – with 104 complaints each, 36 of which were upheld.
This is partly because those two councils are responsible for adult social care, which attracts more complaints than other issues.
The Local Government and Social Care Ombudsman is an independent arbiter investigating and settling disputes people have with their local council.
Only three councils in Nottinghamshire had no complaints upheld against them – Gedling Borough Council, Mansfield and Rushcliffe.
Of these, Rushcliffe received the fewest number of complaints – just nine over the course of a year.