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Warning to Gedling borough residents over fake TV licensing scam email

People in Gedling borough are being  warned not to be tricked into handing over their bank details by a fake TV licensing email doing the rounds.

A number of readers have been in touch after receiving the scam email which tells the reader they are owed a refund, or that your payment for the licence hasn’t gone through because your bank details are invalid.

The fraudsters then ask you to input your bank and card details, and use them to drain your accounts.

PICTURED: A copy of one of the scam emails doing the rounds (PICTURE: Action Fraud)

Links in the scam emails lead to clone versions of the TV licensing website, that will harvest your personal details.

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Mapperley resident Bob Rowe contacted us over social media urging us to warn others about the danger of the scam.

He said: “I had this fake email from TV Licensing and nearly fell for it. It looks real. It’s only when I noticed a few typos I became alarmed and a Google search found other people had been having similar emails.

“It did make me worry that I owed someone money. I don’t think a real email would ask for bank details. I realise that now but came close to falling for it.”



UK scam-busters Action Fraud said it had also received hundreds of reports of these scam emails over the last few days.

It also warned that the emails and the way fraudsters are trying to extract your data keeps changing – ‘so be on your guard’ if you receive an email claiming to be from TV Licensing.

TV Licensing has put together this handy guide to help you spot the fake emails:

  • Check the email contains your name – TV licensing will always include your name in any emails they send you.
  • Check the email subject line – anything along the lines of “Action required”, “Security Alert”, “System Upgrade”, “There is a secure message waiting for you”, and so on, should be treated as suspect.
  • Check the email address – does the email address look like one that TV Licensing use? For example donotreply@tvlicensing.co.uk. Look closely as often the address may be similar.
  • Check for a change in style – often the scammers will take the real emails and amend them. Look out for changes in the wording used, especially if it seems too casual or familiar.
  • Check for spelling and grammar – are there any spelling mistakes, missing full stops or other grammatical errors?
  • Check the links go to the TV Licensing website – hover over the links in the email to see their destination and check the web address carefully. If you are not sure, go directly to the TV Licensing website.
  • Never provide details by email – TV licensing will never ask you to reply to an email and provide bank details or personal information.

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