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Hospice charity plans to reopen borough shops next week


Nottinghamshire Hospice has plans in place to reopening of its shops, with the Burton Joyce, and Calverton stores opening on June 30.

The Mapperley shop will reopen on July 7.

All shops will be open from 10am – 4pm Tuesday to Saturday and closed on Mondays for restocking.

The hospice has followed government guidance to ensure the safety of shoppers, staff and volunteers and put in place new measures for social distancing.

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Penny Cooper, Head of Retail at Nottinghamshire Hospice, said: “I’d like to thank members of the public for their patience and co-operation and our staff and volunteers for their hard work.”

The hospice has put in place the following measures to ensure safety according to government guidelines.

  • Customer numbers will be limited, with the number of people allowed in dependent on the square footage of the shop.
  • Hand sanitiser is available on entry, and customers are required to use it.
  • Perspex screens have been installed to protect tills.
  • Floors have been marked out in two metre sections to allow for social distancing and each shop has a one-way system in operation.
  • Fitting rooms are closed so customers will not be able to try on clothes, but can return items they buy within 14 days. This applies to all clothing including coats and footwear.
  • Children should be supervised at all times and not be allowed to play with toys in the shop.
  • Each shop will have a holding cage inside where customers can place their donations. Donations will be collected daily and taken to the retail support centre for three days for decontamination before they are put out on sale.
  • The hospice is not able to collect donations (including furniture) at the current time.

Penny Cooper added: “We’re very grateful to our loyal supporters who have held onto their donations for us. We are currently limited in the number of donations we can take at any one time, so once the holding cage is full, we won’t be able to take more donations that day, so please bear with us.

“We can only accept donations if they are suitable for resale in our shops, so please don’t be offended if we aren’t able to accept your donations.”

Nottinghamshire Hospice’s shops all closed at the start of lockdown. The hospice anticipates a loss in funding of £150,000 due to shop closures and cancelled fundraising events. In April it launched its Forget Us Not appeal to address this short fall.

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For details of the appeal, go to

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