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Pothole patrol: How to report road damage in your Gedling borough neighbourhood


People in Gedling borough out on pothole patrol can report their findings to the council.

Nottinghamshire County Council maintain our roads in Gedling borough and were recently allocated another £8 million to tackle the problem across the county.

And to get potholes repaired on our borough roads, they can be reported to the authority online or via telephone.

The council say any pothole reported will be investigated by one of their team within 10 working days.

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Readers of Gedling Eye were recently asked to nominate the borough’s worst pothole-ridden road.

You will need to be able to pinpoint the pothole using the council’s online map.

The instructions on the council website state: “Please be as accurate as possible. You can use the search box above the map to type in a postcode or street which will zoom the map and enable you to locate the problem more quickly.

You are also able to upload an image of the pothole to the online form.

The council say you can post a report anonymously, but if you want to receive and update on the situation, they require your email address.

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A telephone number may be needed if our inspector is unable to find the pothole you reported and requires more details of its location.

You can report a pothole online HERE or via the MyNotts app.

Potholes on these roads can be reported directly by telephone: 0300 123 5000 or email: info@highwaysengland.co.uk.

John Cottee, chairman of Nottinghamshire County Council’s communities and place committee, said:

“We know that this is a very important subject in our communities and that residents may be concerned when they see potholes in their local area.

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“With 2,734 miles of roads to cover, highways inspection teams cannot be in every location at once.

“That is why it is so important for residents to report any potholes or road defects that they see to us, otherwise we may not know about it.

“When potholes are reported to the council, an inspector will visit the site within 10 working days, and those which are at least 40mm deep will be repaired in a time scale ranging from within two hours to 28 days depending on their severity.

“Many may wonder why we only fix some and not all potholes on the same street at the same time. In many cases, larger potholes need to be addressed by separate teams with different equipment in order that the most effective repairs can be carried out in each situation.”

“Residents who have provided an email address when reporting a pothole, will be informed of actions taken following the inspection.

“We would like our communities across Nottinghamshire to know that we are committed to ensuring that our roads are of a high quality, and that they have a significant role to play in helping us to achieve this.”

Spotted something? Got a story? Email our newsdesk news@gedlingeye.co.uk

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Join the discussion


  1. Nearly all potholes are caused by shoddy workmanship by company’s who dig up well made roads for gas, electric, phone, water and such like. They never make good any hole refills. Do Councils check to make sure of proper workmanship. Get the offender’s back to do the repair. It doesn’t seem fair that Councils should bear the cost every time. I feel sorry for cyclists who run risks of injury. I’ve been saying this for a few years now, and appreciate this chance of being able to voice my opinion. I would also like to say that Gedling BC do a good job. Thank you.


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