People in Gedling borough are being warned about a new and dangerous scam, informing people their information has been “compromised”.
Victims have reported receiving an automated telephone call telling them their “National Insurance number has been compromised” and in order to fix this and get a new number, the victim needs to “press 1 on their handset to be connected to the caller”.
Once connected to the “caller”, victims are pressured into giving over their personal details in order to receive a new National Insurance number. In reality, they’ve been connected to a criminal who can now use their personal details to commit fraud.
One Carlton resident who received a call said it sounded very convincing.
She said: “My reaction was to press ‘1’ and I very nearly did. It sounded genuine but then I thought about all these scam warnings and thought normally you get a letter about this kind of thing.
“A quick search on the internet revealed this scam is going on a lot. I’m glad I hesitated. I hope nobody falls for it.”
Pauline Smith, Head of Action Fraud, warned people in the borough to ‘remain vigilant’.
She said: “We are asking the public to be cautious of any automated calls they receive mentioning their National Insurance number becoming compromised.
“It’s important to remember if you’re contacted out the blue by someone asking for your personal or financial details, this could be a scam.
“Even confirming personal details, such as your email address, date of birth or mother’s maiden name, can be used by criminals to commit fraud.
“If you have any doubts about what is being asked of you, hang up the phone. No legitimate organisation will rush or pressure you.”
“Taking a moment to stop and think before parting with your money or information could keep you safe.”
If you have provided personal details to someone over the phone and you now believe this to be a scam, contact your bank, building society and credit card company immediately and report it to Action Fraud at www.actionfraud.police.uk or by calling 0300 123 2040.