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Carlton digital expert says Outlook and Hotmail junk mail problem is being resolved


A digital expert from Carlton has assured users of a free email service that a problem causing their inboxes to be inundated with junk mail has now mostly been resolved.

People with a free Microsoft Outlook and Hotmail account may have found they were bombarded with junk mail earlier this week after the software giant’s spam filters went down .

Geoff Wing, a digital expert from Carlton who provides advice to firms in London, said Microsoft were aware of the issue and a fix was now in place.

He told Gedling Eye: “My wife told me that she’d been receiving a large number of emails asking if she be interested in enlarging a certain part of my anatomy. At first I worried about what sites she had been on.

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“I took a look at the inbox on her Hotmail account and saw it was flooded with emails from marketing companies. I had a quick look at the Microsoft Office 365 service page and noticed they made reference to this problem and also made it clear they were putting things in place to resolve it

“Their latest quick fix should resolve the issues with the junk mail filters and also ensure users of Outlook and Hotmail see an end to this problem”

The statement on Microsoft’s website read: “We’ve successfully implemented the short term fix, which has reduced the amount of spam mail reaching your inbox. The second, longer term fix, is being deployed throughout our infrastructure and is approximately 80 per cent complete.”

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Microsoft has not disclosed what had caused the issue.

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