Nottingham City Transport, who run a number of popular bus services across the borough, have been officially recognised as one of the 11 best businesses in Europe at a gala event last night.
The UK’s Bus Operator of the Year was crowned the overall winner of ‘The Award for Customer Focus’ at the 2014/2015 European Business Awards – beating over 24,000 entries from companies across the continent.
Supported since their inception by lead sponsor and promoter RSM International, the European Business Awards is now in its 9th year and its primary purpose is to support the development of a stronger and more successful business community throughout Europe.
The winning businesses in 11 categories went through a process of written submissions, video entry judging and face-to-face interviews and were shortlisted as one of 709 National Champions and 110 Ruban d’Honneur recipients before reaching the final. In the 2014/15 competition, all EU member markets were represented, plus Turkey, Norway, Switzerland, Serbia, Croatia and the Former Yugoslav Republic of Macedonia.
Marketing and Communications Director, Nicola Tidy was at the event representing NCT, and collected the coveted trophy from Andy Shiers, Head of Marketing Programmes at communications company, ARKADIN, one of the event’s sponsors.
“We are absolutely thrilled to win this award! It’s a real honour to represent the UK, and particularly our fantastic city of Nottingham,” said Nicola Tidy. “We constantly strive to provide the best possible service and experience for our customers at Nottingham City Transport, so we are hugely proud to be recognised as being the best business in Europe for Customer Focus. It’s the hard work and efforts of our staff, together with the loyalty and support of our passengers that have made this win possible, and we’d like to take this opportunity to thank them.”
This is the latest award-win for Nottingham City Transport which is celebrating its most successful year to date, following top prizes for UK Bus Operator of the Year at the UK Bus Awards, the Guide Dogs’ Breaking Down Barriers Award, and most recently, the Excellence in Science and Technology Award at the Nottingham Post Business Awards.
The European Business Awards is one of the toughest competitions in Europe, and this year attracted over 24,000 businesses and generated over 170,000 votes from the public.
Adrian Tripp, CEO of the European Business Awards, added: “These brilliant businesses are the best of the best. They are adapting, innovating, achieving financial success and creating strong growth opportunities. Together they are forging a stronger business community in Europe and creating a better future for us all.”