Older and vulnerable tenants of a housing association in Gedling borough are set to benefit from cheaper costs for personal alarms after a new provider was awarded the contract for the service.
The new contract will see tenants of Gedling Homes who use the service receive more affordable pricing and around-the-clock help if needed. The service will also monitor fire alarms, lifts, door entries, and car parking barriers.
Nottingham on Call (NOC), part of Nottingham City Homes, has been awarded a three-year contract to deliver a service that monitors social alarms (pendants, pull cords, fall detectors, pill dispensers etc.) and supports older and vulnerable people to feel safe and secure. It provides immediate help if people find themselves in difficulty at any time.
Emma Wilson, Group Director of Neighbourhoods at Jigsaw Group, who now own Gedling Homes, said: “We are really pleased to have secured a contract which provides great value for money for our customers and an improved service. We look forward to extending our professional relationship with NOC and developing our assistive technology offer over the next three years.”
Gill Moy, Director of Housing and Customer Services at Nottingham City Homes, said: “We are delighted to be working with Jigsaw Group to provide the peace of mind that their residents, and the families of their residents, need. We have a strong track record of delivering a high quality service to housing organisations that want to look after their older and more vulnerable residents, and we look forward to a long and successful working relationship with Jigsaw, and with Gedling Homes.”
Gedling Homes also provides social alarms through their GH Lifeline service to anyone who feels vulnerable and needs some extra reassurance when no-one is around at home.
Residents who would like more information on the personal alarm system or know someone who could benefit, can contact Gedling Homes on 0115 905 1515.