Train passengers using services in Gedling borough have helped raise over £500 for a children’s charity after donating compensation received for delays to their journeys.
An innovative new scheme launched by East Midlands Trains enables customers to donate their Delay Repay compensation to charitable causes.
Delay Repay was recently introduced to ensure customers are compensated if their train journey overruns by 30 minutes or more.
The first charity nominated to receive was Railway Children, a charity fighting for children at risk on the streets of the UK, India and East Africa who run away from home or are forced to leave due to poverty, violence or neglect.
Jake Kelly, Managing Director for East Midlands Trains, said: “We’re really delighted that this scheme has already been well received by our customers.
“We dislike our trains being late as much as our customers do and we do everything we can to avoid delays. However, if we can make sure that good causes such as Railway Children can benefit from any unfortunate delays, then at least we’re making a positive difference.
“We’d really like to hear from our customers about their suggestions for which other charitable causes or organisations we could select to be recipients of this scheme in future.”
Dave Ellis, Corporate Partnerships Manager for Railway Children, said: “We are so grateful for all the support we receive from our partners in the rail industry including East Midlands Trains.
“This project has already raised money that will have a very real impact on the lives of vulnerable children in the UK, India and East Africa.
“Just £6 will allow us to feed a child in India three meals a day for a week, £11 could buy a new set of clothes for a child in Africa and £20 could fund an hour of support work for the family of a UK runaway.”
Find out more about Delay Repay at eastmidlandstrains.co.uk/information/Delay-Repay.
Customers can continue to claim their Delay Repay compensation either by Bacs (bank transfer, Paypal, cheque or rail travel vouchers).
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